From Tuesday 2nd February 2021, our out of hours emergency service is changing.
There will be a phased introduction of our emergency work being covered by Somerset Veterinary Emergency Clinic, which runs at Quantock Vets, Quantock Terrace, The Drove, Bridgwater TA6 4BA. Initially the emergency clinic will provide a service out of hours for Isle Valley Vets patients on a Tuesday, Wednesday and Thursday between 6.30pm and 8.30am the following morning. At all other times the service will continue from Isle Valley Vets as it is at present. Our daytime services will remain unchanged.
If you require emergency care for your pet on a Tuesday, Wednesday or Thursday please call the Stoke-Sub-Hamdon clinic branch number as usual (01935 310930), your call will be diverted to our answer phone service who will collect your details and contact the Somerset Veterinary Emergency Clinic on your behalf.
The staff on duty at Somerset Veterinary Emergency Clinic will then call you back and arrange an appointment or offer advice as needed.
We feel this is a very positive step forward, they are a specialist emergency veterinary team with emergency equipment at the practice, a designated, experienced vet and nurse on site all night. We feel this service will offer our patients the best possible care outside of our normal working hours.
28th January, 2021
If you have any questions about this, please give us a call to discuss.